We offer:
Puppy: Approximately 10 weeks up to approximately 16 weeks
Bark to Basics: Graduates of puppy class and those who are six months and up.
Confidence Building Class: 6 – 12 months
Rally and Specialty Classes: 6 months and up
Private Training: all ages
You will receive two confirmation emails after we receive your registration. One email will confirm payment and the other will send you the details related to your class specifics such as what to bring, types of treats, suggestions for supplies, etc.
Sorry, we currently do not offer tours. We operate at multiple satellite locations and our grooming salon is in operation daily at our main location. Please don’t hesitate to schedule an appointment to talk to a trainer if you have additional concerns or questions.
We have a ratio of 1/6. We have no more than 6 dogs per one Instructor in a class. We typically don’t run a class with less than 3 dogs or more than 7 without multiple trainers.
Sometimes! We really like to work with distractions when the students and dogs are ready.
Yes. There is a $25 fee for cancellations within 24 hours of the scheduled appointment. Please see our cancellation policy.
AKC star comes with an official certification from AKC. The puppy preschool gets a Wag diploma only.
Yes we do. Although this breed tends to mat easily so there are many specifics related to their regular grooming schedule and current condition. Your groomer will examine the skin and coat and determine which grooming plan is best for your dog based on the length and thickness of the coat.
Yes we do, although if it’s severe we will not groom your dog for prevention of injury and will refer you to your veterinarian. If the matting can be treated at our salon (a rating of under 4 on a scale of 1-5) then you will need to sign an extra waiver explaining the risks and possible complications involved with matted dogs and their skin, etc.
Every day is different based on the age, health and behavior of the dogs, although we typically say no more than 4 hours.
Please do! The more positive associations we can create with the visits, the better!
Please be sure you are familiar with our no-show and cancellation policies. There is a $25 no show/cancellation charge automatically made to your account without 48 hours advance notice.
Sure! Using our pet portal you will be able to submit your request for the groomer of your choice.
Typically 24-48 hours, although we’re usually must faster than that!
Sure! Although the fastest way to get the information you need is to take a few minutes to navigate through our website. Every page has been specially designed to answer your questions and guide you accordingly. If you are in doubt of which service is best for you and you would like to speak to a professional, we offer the convenience of scheduling an appointment using the “Let’s talk” option. This feature will allow you and the specialist to coordinate calendars/schedules to discuss details.
Feel free to leave a message at 586.781.6400 and a team member will be in touch with you!
Be sure to close all other windows while attempting to make your purchase
Be sure your system is up to date. You may need to perform your latest update on your computer or device.
All grooming prices are subject to change based on the needs of your dog. Clients are contacted and/or notified of prices ahead of time.
All add on fees are clearly stated on the pet portal for you to order if you would like.
No, I’m sorry we don’t transfer credits to different services
I’m sorry, we do not offer refunds.
Group Classes are back in session – rebooted and better than ever. Our group classes are designed to tackle the COVID-related needs of modern pet parents. We address a variety of topics in a casual and fun group setting, including:
And so much more!
Group Seminars returning in the Spring. Inquire for early access.
